Tickets are on sale now – you can purchase yours here. 

AXS have rigorous security systems and we believe you may have encountered an issue accessing the site due to this. The top three reasons are.

1. VPN – If you have any VPN turned on this masks your identity and needs to be turned off. If using an Apple device, make sure to disable Private Relay (on your device, go to Settings and select iCloud) as this is a VPN.

2. Suspicious Traffic – If you have taken a lot of actions in quick succession this can result in your device being blocked either temporarily or permanently. To address this please take one or all of the below actions. 

· Clear your cache and cookies

· Switch from Wi-FI to mobile data (or vice versa)

· Use a different device

3. Leaked Password – If your password has appeared in a data breach on another website or app, the AXS security system can flag it as needing to be changed. Following a password reset taking place you should be able to access your account. 

If your issues seem to be unrelated to the above then please get in touch with AXS directly providing your IP address details, this  will enable them to investigate further. You can find that information by this link on the same device you have having issues with and sending them a picture of the information on the page. https://www.axs.com/myip 

Please send the query to https://axssupportuk.axs.com/hc/en-gb/requests/new

You can also book tickets over the phone – 0344 581 8282. 

You can look at our Results section on the website in our Competitor Zone here. Or if you have a query about results that you cannot find on the site, please contact our Equestrian Department by emailing entries@grandstand.co.uk.

A gold ticket gives you access to both the daytime AND evening performances at HOYS with just one ticket. Gold tickets are available Wednesday, Thursday and Friday. Weekend visitors still have all-day access to the Retail Village with each performance ticket.

You can view the 2026 timetable here. 

The postcode for the NEC is B40 1NT. For more information click here.

Competitors must qualify to compete at HOYS. Details of qualifying shows can be found here. To enter the qualifying class, you and your horse must be registered with the relevant society or association. If details of the qualifier you are looking for is not yet online or you have a competitor query, please email showsecretary@hoys.co.uk

Please monitor our websites as any vacancies are posted online in the first instance. If you would like to volunteer to work at the Show, please send a CV and covering letter to personnel@grandstand.co.uk to register your interest.

Shopping only tickets are only available for Wednesday, Thursday and Friday.

Wednesday 09:00 – 20:15
Thursday 09:00 – 20:15
Friday 09:00 – 20:15
Saturday 09:00 – 21:00 
Sunday 09:00 – 19:30

NEC food concessions accept card payment only. 

Tradestand holders are individual companies operating separately to Grandstand Media Ltd and the NEC, therefore it is there choice to accept cash or card payments. 

There is no dress code for general admission ticket holders.

Champions Bar dress code is smart casual. 

Hospitality dress code for all day Wednesday, Thursday and Friday daytime, Saturday daytime and Sunday daytime is lounge suits (strictly no trainers or jeans).

Hospitality dress code for Friday, Saturday and Sunday evening performances are strictly Black Tie.

Small bags or small rucksacks are allowed into the event. You are also able to bring a few snacks and plastic bottle of water in with you – however picnics and glass bottles/cans are not allowed.

There are also exceptions for medical conditions, you just need to make NEC staff aware on the door