Visitor Information

Booking accommodation for your trip to HOYS could not be easier with our special rates on nearby hotels. Our onsite hotel liaison takes care of every detail during your stay, all you need to do is choose which hotel!

HOYS can offer rooms at the following hotels: The Genting Hotel, Arden Hotel and Leisure Club, Hilton Birmingham Metropole, Crowne Plaza and Stoneleigh Park Lodge.

Rooms are subject to availability and prices may vary. For more information and to book your hotel, click the link below

The Retail Village Food & Bar Self Service Restaurant

Situated on the west side of Hall One, this self-service brasserie style restaurant and bar will offer a wide choice of hot and cold food and will operate a full English & Continental breakfast until 11.00am, before switching to lunch service with a range of hot & cold courses.

Open 8.00am until 9.00pm daily. The bar will be open from 10.30am until 9.00pm

The Edge – In Hall Restaurant

One restaurant, offering four deliciously different styles of food. From homemade favourites to continental classics. Our newest offering to the NEC welcomes you to take a seat and enjoy Italian in EvViva, hearty British food in the Oak Kitchen, handcrafted deli delights in the Made Handcrafted café or take on our man vs food Beast burger at the Bar and Grill restaurant. Situated in Hall 1 amongst the HOYS Retail Village.

Open 8.00am until 9.00pm daily

The Retail Village Food Market

This area showcases Subway, Deli Carvery, Pasty Presto, Burger Meal Deals and also features a café bar with freshly made soups and baguettes.

The Arena Air Table Service Restaurant

This relaxing table service restaurant is found on the arena east concourse and is the perfect setting for quality food and service. Offering a fine dining experience with two and three course menus showcasing the freshest ingredients of the season. You can no make online reservations here http://gentingarena.amadeusfood.co.uk/

Open 15:00 – 20:30 Thursday 4th – Saturday 6th October 2018.

Westside Brasserie – Traditional Carvery Restaurant

The intimate brassiere is found just off the west concourse of the Arena and offers chef carved traditional roasted meats with all the trimmings. Bookings can now be done online http://gentingarena.amadeusfood.co.uk/

Open 12.00pm – 8.30pm daily.

NEC Arena Food Express & Sugar Rush Stores

Food Courts & Kiosks on the arena concourse offer a wide selection of popular and quality fast food and beverages including snacks, breakfast and lunch options.

Food Kiosks – Staggered Opening from 7.00am – 9.30pm daily.
Bar Kiosks – Staggered Opening from 11.30am – 9.30pm daily.

TopSpec Arena Food Court

Offering a range of units, including a Champagne & Seafood Bar, freshly made baguettes, specialised coffees, cold drinks & ice creams.
The NEC does not permit picnic hampers, baskets, glass bottles, flasks or canned drinks to be brought into the venue.

Open 6.00am – the close of the TopSpec Arena.

Disabled visitors to HOYS who are travelling by train should disembark at Birmingham International Railway Station, access to The NEC and The Genting Arena is via the bridge-link.

All levels of the NEC and the Genting Arena are accessible to wheelchair users via ramps or lifts. The Piazza main entrance has automatic doors. Tactile signage is fitted in or by the majority of lifts and public areas. Assistance dogs are welcome at the NEC.

Please inform the venue if you need wheelchair space or have any special requirements, so that it can be arranged for your arrival.

Manual wheelchairs are free of charge to blue badge holders, £5 per day to other visitors. Electric scooters are £15 per day for all visitors. The NEC strongly advise visitors to pre-book equipment to avoid disappointment.

Telephone booking line Monday to Friday 09:00 – 16:00 on 0121 780 4141 (Option 2 and then Option 7), or alternatively you can email InfoEmailAccount@necgroup.co.uk.

For any visitors who have not pre-booked equipment and arrive on the day, any remaining stock will be issued on a first-come, first-served basis.

As collection location varies from show to show, please check the collection point when making a booking.

For more information and bookings please call the disabled patrons number on 0844 581 0777.