It has been brought to our attention that some of our customers have purchased tickets to HOYS from Viagogo and have been sent E-tickets. Please be aware that these E-tickets are not legitimate tickets and the holder will not be allowed access to the Show. The Ticket Factory is our only official ticketing partner and this year we are not issuing any E-tickets, only hard copies which will either have been posted to you or will be waiting for you to collect from the Box Office upon arrival at the Show.
If you want to book tickets to HOYS online then please either go via our website www.hoys.co.uk or The Ticket Factory www.theticketfactory.com/hoys/online/ . Alternatively, to speak to an operator please call the Box Office on 0844 581 8282.
If you are concerned that you have been scammed then please call the customer service team at The Ticket Factory to confirm your booking 0844 581 0777 or email email@example.com – Please note that this refers to general seating tickets ONLY.