Visitor Information

Travel Info & Map

By TrainThe NEC and the NEC Arena are served by Birmingham International station, connected by a covered bridge link. London is only 75 minutes away and trains also run direct to many regional towns and cities.

Between Birmingham New St and Birmingham International there are up to 7 trains an hour Monday-Saturday and up to 5 trains an hour on Sunday.

London Midland, Virgin Trains and CrossCountry all call at Birmingham International. Visit the National Rail website for more information or call 08457 48 49 50.

Further information about travelling to the NEC by rail.


Booking accommodation for your trip to HOYS could not be easier with our special rates on nearby hotels. Our onsite hotel liaison takes care of every detail during your stay, all you need to do is choose which hotel!

HOYS can offer rooms at the following hotels: The Genting Hotel, Arden Hotel and Leisure Club, Hilton Birmingham Metropole, Crowne Plaza and Stoneleigh Park Lodge.

Rooms are subject to availability and prices may vary. For more information and to book your hotel, click the link below

Where To Eat

The Retail Village Food & Bar Self Service Restaurant

Situated on the west side of Hall One, this self-service brasserie style restaurant and bar will offer a wide choice of hot and cold food and will operate a full English & Continental breakfast until 11.00am, before switching to lunch service with a range of hot & cold courses.

Open 8.00am until 9.00pm daily. The bar will be open from 10.30am until 9.00pm

The Edge – In Hall Restaurant

One restaurant, offering four deliciously different styles of food. From homemade favourites to continental classics. Our newest offering to the NEC welcomes you to take a seat and enjoy Italian in EvViva, hearty British food in the Oak Kitchen, handcrafted deli delights in the Made Handcrafted café or take on our man vs food Beast burger at the Bar and Grill restaurant. Situated in Hall 1 amongst the HOYS Retail Village.

Open 8.00am until 9.00pm daily

The Retail Village Food Market

This area showcases Subway, Deli Carvery, Pasty Presto, Burger Meal Deals and also features a café bar with freshly made soups and baguettes.

The Arena Air Table Service Restaurant

This relaxing table service restaurant is found on the arena east concourse and is the perfect setting for quality food and service. Offering a fine dining experience with two and three course menus showcasing the freshest ingredients of the season. Telephone bookings are highly recommended. Alternatively, email to make your booking.

Telephone bookings (highly recommended) 0121 767 3663 Open 3:00pm – 9:00pm daily.

Westside Brasserie – Traditional Carvery Restaurant

The intimate brassiere is found just off the west concourse of the Arena and offers chef carved traditional roasted meats with all the trimmings. Telephone bookings are highly recommended. Alternatively email to make your booking.

Telephone 0121 767 3663. Open 12.00pm – 9.30pm daily.

NEC Arena Food Express & Sugar Rush Stores

Food Courts & Kiosks on the arena concourse offer a wide selection of popular and quality fast food and beverages including snacks, breakfast and lunch options.

Food Kiosks – Staggered Opening from 7.00am – 9.30pm daily.
Bar Kiosks – Staggered Opening from 11.30am – 9.30pm daily.

TopSpec Arena Food Court

Offering a range of units, including a Champagne & Seafood Bar, freshly made baguettes, specialised coffees, cold drinks & ice creams.
The NEC does not permit picnic hampers, baskets, glass bottles, flasks or canned drinks to be brought into the venue.

Open 6.00am – the close of the TopSpec Arena.

Disabled Visitors

Disabled visitors to HOYS who are travelling by train should disembark at Birmingham International Railway Station, access to The NEC and The Genting Arena is via the bridge-link.

All levels of The NEC and The Genting Arena are accessible to wheelchair users, via ramps or lifts. The Piazza main entrance has automatic doors. Tactile signage is fitted in or by the majority of lifts and public areas. Assistance dogs are welcome at the NEC.

For vehicles displaying blue badges parking is situated at or near the main entrances.

Additional parking is also available in main car parks and these are serviced by free shuttle buses which are accessible to wheelchair users. When you arrive at the Genting Arena, Traffic Officers will direct you to the most convenient parking area

For more information about Disabled Tickets please call 0800 640 5001.

Please check your tickets for the “doors open time”, and arrive in plenty of time.

The Genting Arena can be extremely busy before the start of an event.

Please inform the venue at the time of booking if you need a wheelchair space or have any special requirements, so that it can be arranged for everything to be ready on your arrival.

Manual wheelchairs are available for use within The Genting Arena, free of charge. Please telephone 0121 200 2000 ext. 7191 to book in advance.

In addition, the HOYS ringside hospitality structure is accessible to disabled visitors via a dedicated lift as is the Champions Bar area.

For more information and bookings please call the disabled patrons number on 0121 782 3555.


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The ticket release date for HOYS 2018 has not yet been confirmed. Please keep an eye on the HOYS website and social media channels for any updates. Make sure you subscribe to the HOYS newsletter to receive exclusive information on tickets and competitions! Sign Up here