HOYS FAQ

Wednesday 6th – Sunday 10th October 2021

Tickets generally go on sale late winter/early spring, an exact date will be confirmed closer to the time. We’ll make sure to tell you in advance through our official channels so remember to sign up to the official HOYS newsletter for the latest news, pre-sale event dates and special offers.

All tickets for HOYS 2021 will be dispatched between two and four weeks before the Show.

Yes, any tickets transferred will automatically be for what you purchased for HOYS 2020.

Great news! You don’t need to do a thing. You will shortly receive an email from us detailing the transfer of your ticket purchase at this year’s price to HOYS 2021, there will also be a link in there if you have any questions about ticket refunds or transfers.

General Seating Tickets – If you have any queries about an existing general seating tickets refund request or transfer please complete The Ticket Factory form here

Great news! You don’t need to do a thing. You will shortly receive an email from us detailing the transfer of your ticket purchase at this year’s price to HOYS 2021. Tickets transferred are for the same day and ticket type as originally purchased.

Season/Hospitality/Champions Bar/M&M Ticket Holders 

If you are a season, hospitality, champions bar or M&M ticket holder please email us at [email protected] or call 02476 858205.

Ticket and VIP ticket vouchers (not already claimed) with a 2020 expiry date will be valid to purchase tickets for the 2021 event, alternatively the vouchers can be used to purchase merchandise from the HOYS Shop. 

We run various competitions throughout the year and partner with several organisations to run combined competitions with unique and bespoke prizes, which makes it difficult to provide a one-size fits all response.

Please contact [email protected] with as much detail as possible about the competition you entered and the prize you have won as well as a copy of your winner confirmation. We are working hard to respond as quickly as possible but please bear with us as we are working with a reduced team at the moment and each request will be looked at individually to find the best solution.

We provide several organisations with unique and bespoke prizes, which makes it difficult to provide a one-size fits all response.

Please contact [email protected] with as much detail as possible about the charity event as well as a copy of your prize/item confirmation. We are working hard to respond as quickly as possible but please bear with us as we are working with a reduced team at the moment and each request will be looked at individually to find the best solution.

Please email [email protected]

Or please click here to visit the contact us page.