1. When do tickets for HOYS go on sale?

HOYS 2017 tickets will go on sale 10th March 2017! These can be booked through the HOYS website or by calling The Ticket Factory on 0844 581 8282.

2. When will my tickets be dispatched?

Tickets will be dispatched between two and four weeks before the Show. If you are worried your tickets have not arrived please contact the Ticket Factory on 0844 581 82 82.

3. What are the facilities for disabled visitors?

Disabled seating is priced in band C. All disabled visitors, attending shows are advised to call the NEC’s dedicated Ticket Line for disabled visitors when booking tickets - 0844 581 0700.

The NEC’s service partner is Bartrams who operate a mobility equipment hire service. Bookings can be made via their website http://www.bartrams.net/page.php?category_id=102 or by telephone Monday to Friday 0900hrs-1700hrs on 01353 778756. For any visitors who have not pre-booked equipment, any remaining stock will be issued on a first-come, first-served basis. Manual wheelchairs are free of charge to blue badge holders, £5 per day to other visitors. Electric scooters are £15 per day for all visitors. For more information click here.

4. How do I find out who won what?

You can look at our Results section on the website by clicking here. Or if you have a query about results that you cannot find on the site, please contact our Equestrian Department by emailing showsecretary@hoys.co.uk.

5. How much are Shopping Only tickets for HOYS?

Shopping only tickets are available for Wednesday - Friday. These will be released closer to the show. Prices are £10.00.

6. What is on and when?

The 2017 timetable is now available, click here for more information. Please be aware that timings are approximate and the organisers reserve the right to make changes to the scheduled timetable.

7. What is the NEC postcode?

The postcode for the NEC is B40 1NT.

8. What are the dates for 2017?

The dates for HOYS 2017 4th-8th October.

9. How do I qualify for HOYS?

Competitors must qualify to compete at HOYS, details of qualifying shows can be found here. In order to enter the qualifying class you and your horse must be registered with the relevant society or association. If details of the qualifier you are looking for is not yet online or you have a competitor query, please email showsecretary@hoys.co.uk.

10. How do I find a copy of the Ode to the Horse? (This is the poem read at the end of the show during the finale).

The Ode to the Horse was written by Ronald Duncan, a copy of the poem can be found here.

11. What is the Lap of Honour Music?

The current music played during laps of honour is Holyrood by the Band of the RAF Regiment. This can change from year to year.

12. Who is the Official Photographer?

Official Photographer TBC

13. How can I work/volunteer at HOYS?

Please monitor our websites as any vacancies are posted online in the first instance. If you would like to volunteer to work at the Show, please send a CV and covering letter to personnel@grandstand.co.uk to register your interest.

14. Why is there a booking/admin/fulfilment fee?

The Ticket Factory manages the ticketing for HOYS and charges a booking/admin/fulfilment fee per ticket for doing so. If you purchase your tickets in cash and in person at the NEC, a booking/amdin/fulfilment fee will not be charged.

15. Can tickets be purchased on the door?

Subject to availability, tickets can be purchased on the door. However, as performances sell out, we recommend all visitors purchase their tickets in advance.

16. At what age do children need tickets?

Children aged two years and under, who sit on the laps of their parent/guardian, do not need their own ticket.

17. What ages do concessions apply to?

Children under the age of 15 years, and senior citizens aged 60 years old and over are eligible for concession rates.